Responsible Gambling at Betfair

At Betfair, we are committed to providing a safe and enjoyable betting experience for all our customers. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage all our users to gamble responsibly and stay in control of their activity at all times.

Our Commitment to You

Betfair takes player protection seriously. We provide a range of tools and resources designed to help you manage your gambling habits and ensure your experience remains positive and within your personal limits.

Responsible Gambling Tools

We offer several features to help you stay in control:

• Deposit Limits – set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits – restrict the amount you can lose within a chosen timeframe
• Time-Out – take a short break from gambling for 24 hours, 48 hours, 7 days, or 30 days
• Self-Exclusion – exclude yourself from all Betfair products for a minimum period
• Reality Checks – receive notifications reminding you how long you have been playing
• Account History – review your full transaction and betting history at any time

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, stressed, or irritable when not gambling
• Neglecting work, relationships, or daily responsibilities
• Lying to others about the extent of your gambling
• Gambling to cope with emotional distress

If you recognise any of these behaviours in yourself, we encourage you to seek support immediately.

Tips for Gambling Responsibly

• Set a budget before you start and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during your sessions
• Do not gamble under the influence of alcohol or drugs
• Treat gambling as entertainment, not as a source of income
• Use the responsible gambling tools available on your account

Support and Help Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

Underage Gambling Prevention

Betfair strictly prohibits gambling by anyone under the age of 18. We carry out age verification checks on all customers and may request documentation to confirm your identity and age. We also recommend using parental control software to prevent minors from accessing gambling websites.

How to Access Your Account Settings

You can manage all responsible gambling tools directly from your Betfair account. Navigate to your account settings and select the responsible gambling section to set limits, request a time-out, or self-exclude. Changes to deposit and loss limits that reduce your current allowance take effect immediately.

Gambling should always be enjoyable. If it stops being fun, stop playing. Betfair is here to support you every step of the way.